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Computer crashes can be frustrating, especially when they happen unexpectedly. A crash can occur for a variety of reasons, including software glitches, hardware failures, or even malware infections. When your computer crashes, it's important to stay calm and follow a few steps to minimize damage and prevent data loss. Here's what to do when your computer crashes.
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Step 1: Save your work
If you're working on something important, the first thing you should do is try to save your work. Depending on the severity of the crash, you may have a few seconds or a few minutes to do this before the computer shuts down completely. If you're unable to save your work, don't panic - there are still ways to recover it.
Step 2: Restart your computer
If your computer is unresponsive or frozen, try restarting it. Press and hold the power button until the computer turns off, then press it again to turn it back on. This may fix the problem and allow you to continue using your computer as normal.
Step 3: Boot in safe mode
If your computer is still having issues after restarting, try booting it in safe mode. This is a diagnostic mode that disables unnecessary software and drivers, allowing you to troubleshoot and fix the problem. To boot in safe mode, press and hold the F8 key as your computer starts up. Select "Safe Mode" from the boot options menu.
Step 4: Check for malware
If your computer is still experiencing issues, malware or a virus may be the cause. Run a malware scan using your anti-virus software to check for any infections. If malware is found, follow the instructions provided by your anti-virus software to remove it.
Step 5: Backup and restore
If your computer is still crashing or won't boot at all, you may need to consider backing up your data and restoring your computer to its factory settings. This will erase all of your data, so it's important to back up your important files before proceeding. You can use an external hard drive or cloud storage to store your backups.
In conclusion, a computer crash can be a stressful situation, but there are steps you can take to minimize the damage and prevent data loss. Save your work, restart your computer, boot in safe mode, check for malware, and consider backing up and restoring your computer if necessary. Remember to stay calm and take your time to troubleshoot and fix the problem.
If you think the process is complicated and risky, please let us help you out. QuickGenie is one of the best Desktop PC/Mac Laptop Repair service providers at an affordable price. Our highly trained technicians will fix your damaged laptop carefully, and effectively. Meanwhile, You can sit back and relax! For more details, please visit our website https://quickgenie.store or call us at +1-408 839 9298.